AI agents & automation
AI agents, connected to your business.
Connect AI to the tools, knowledge and processes your business already uses. I build individual agents and coordinated systems that can research, create, analyze and move work forward, with clear access, responsibilities and review points.
Plan and review the work directly with me.
Useful work.
- 01Connected knowledge
- 02Defined permissions
- 03Human review points
AI could take real work off the team’s plate. The hard part is choosing which work, and keeping a person in control of anything that reaches a customer.
Start with one job. Keep a person at the gate.
I find a weekly task with a result you can judge, connect AI to the information and tools it needs, and put approval in the software for anything that touches customers, money or records. Then we measure before expanding.
Explore the work
One agent or a team, working for you.
Explore how agents can use shared context, connect to your tools and pass work between them. Choose a capability to see some of the possibilities.
AI agents
working for you.
I connect AI to your tools, knowledge and workflows. One agent or a team working together, built around what your business needs.
- Your tools
- Your knowledge
- Your goals
Built around your business
Start with one agent. Connect a team.
Agents share context across your tools, with agreed access, permissions and human review.
Choose a capability to explore.
Tools I work with
What goes into it
The work behind
the finished result.
Use a straightforward rule when it will do.
Receipts, reminders and a well-defined sequence often need ordinary automation. We agree the trigger, message, recipient and stopping conditions so the right action happens at the right point.
Transactional emails, customer sequences and event-driven updates.
Connect agents to the work.
An agent can work with your knowledge, use connected tools and hand tasks to other agents. Research, content, software, reporting and operations can share the same context. We define each agent’s responsibilities, access and review points around the result you need.
Start with an individual agent or build a coordinated system across your applications.
Keep track of what happened.
A workflow needs a visible status, a way to retry failures and a record of its actions. When AI services are involved, usage and cost also need to be understandable.
Run history, error handling and usage reporting.
Working together
Give the agent a job. Then connect the work.
Choose the workflow
Define one useful output and what starts the job.
Build the path
Connect data, actions and review points.
Check real examples
Test expected inputs, missing information and failures.
Scope & budget
Put a clear boundary
around the work.
The number of connected tools, quality of source information, approval needs and failure cases determine the build. Model usage and paid email services are separate operating costs.
The work, price and review points are agreed before the project starts.
See project budget guidanceRelevant work
Systems built around the business.
KetoFocus / Family business
A lighter recipe site. A more capable publishing operation.
A custom WordPress theme and editorial tools, with measured page-weight reductions and AI-assisted work routed through review.
Junior Ravens Baseball & Softball / Volunteer project
Registration, payments and email in one place.
A club-owned platform with registration, installment billing, records and customer communication connected.
Guides to help you decide.
Before we get started
A few useful answers.
Does every automation need AI?
No. A fixed rule is often more appropriate for payments, reminders and record updates. AI is useful when a task involves language, classification or interpretation that benefits from it.
Will anything publish without approval?
That is decided explicitly in the workflow. Drafting and publishing are separate actions. Work that needs human judgment gets an approval step before it goes further.
Can you work with our existing email tools?
Yes, when they provide a suitable integration. I inspect your setup, sender configuration and the events needed to start and stop each sequence.
How do we know what the AI costs?
The workflow can record usage per run and report it in a useful unit, such as a completed draft or report. We agree which limits and alerts are needed before launch.
Let’s make it happen
Talk through your workflow.
Tell me what you want to build or improve. A sentence or two is enough to start.